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Help Centre / Domains & Hosting

Domains & Hosting

What uptime guarantee do you offer?

99.9% on the Starter and Business plans, 99.99% on Enterprise — your site stays live around the clock.

Our Approach to Uptime

We use reliable, well-established hosting infrastructure and monitor actively to keep downtime to an absolute minimum, though — like any hosting provider — we can't guarantee 100% uninterrupted service, since factors like third-party infrastructure or unexpected traffic spikes are never entirely within anyone's control.

What We Do When Something Goes Wrong

If downtime does occur, our monitoring typically catches it immediately, and resolving it is treated as an urgent priority — not queued behind routine work.

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