Terms & Conditions

These Terms and Conditions govern the provision of services by Scream Max Studios Ltd (trading as "Scream Digital") to clients. By engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding with any project.

Our website design and development services include custom design, development, and deployment.

• •All website designs are created specifically for the client based on their requirements
• •Client must provide all necessary content (text, images, logos) in a timely manner
• •Revisions are included as specified in the quote; additional revisions may incur extra charges
• •Delivery timescales are estimates and depend on client feedback and content provision
• •We reserve the right to showcase completed projects in our portfolio

Our e-commerce solutions include online shop setup, payment integration, and product management.

• •E-commerce websites include product catalogue, shopping cart, and payment gateway integration
• •Client is responsible for product data, descriptions, images, and pricing
• •Payment gateway fees and transaction charges are the client's responsibility
• •We provide training on how to manage products, orders, and inventory
• •Client must comply with all relevant e-commerce laws including Distance Selling Regulations
• •SSL certificates are mandatory for e-commerce sites and charged separately if not included

• •Hosting includes website storage, bandwidth, email accounts, and technical support
• •Domain registration and renewal fees are separate from hosting fees
• •We reserve the right to suspend hosting for non-payment or breach of terms
• •Regular backups are performed, but clients should maintain their own backups
• •We are not liable for data loss, downtime, or service interruptions beyond our control
• •Hosting can be cancelled with 30 days' written notice
• •Upon cancellation, website files will be provided; we retain no responsibility thereafter
• •Excessive bandwidth usage or resource consumption may result in additional charges

Including logo design, branding, graphic design, and marketing materials.

• •All design concepts remain our property until full payment is received
• •Number of initial concepts and revision rounds will be specified in the quote
• •Additional revisions beyond the agreed amount will be charged separately
• •Final files will be provided in agreed formats (e.g., AI, EPS, PNG, JPG)
• •We retain the right to use designs in our portfolio and promotional materials
• •Stock images or fonts may require separate licensing fees
• •Turnaround times are estimates and depend on client feedback

Including SEO, PPC, social media marketing, and content marketing.

• •Marketing services are provided on a monthly retainer or project basis as agreed
• •Results and timescales vary and cannot be guaranteed
• •Client must provide access to necessary accounts, platforms, and credentials
• •Advertising budgets (PPC, social ads) are separate from our management fees
• •Monthly reports will be provided showing performance and activities
• •Minimum contract terms apply (typically 3-6 months for best results)
• •Either party may terminate with 30 days' written notice after minimum term
• •We are not liable for any changes to third-party platforms (Google, Facebook, etc.)
• •Client is responsible for ensuring all marketing complies with relevant regulations

• •Estimated delivery dates are provided in good faith but are not guaranteed
• •Timelines depend on prompt client feedback, content provision, and approvals
• •Delays caused by client will extend delivery timescales accordingly
• •We will notify clients promptly of any anticipated delays on our part
• •Force majeure events beyond our reasonable control excuse performance delays

• •All work remains our property until payment is received in full
• •Upon full payment, client receives licence to use deliverables for agreed purposes
• •We retain the right to use completed work in our portfolio and marketing
• •Client warrants they have rights to all content provided to us
• •Client indemnifies us against claims arising from use of client-provided materials

Many websites and applications include third-party plugins, extensions, or software components to enhance functionality.

• •We use third-party plugins and software in good faith and select reputable providers
• •Scream Digital is not responsible for failures, bugs, or security issues arising from third-party plugins
• •We are not liable for compatibility issues, updates, or discontinuation of third-party software
• •Plugin functionality and availability are controlled by their respective developers
• •We will make reasonable efforts to resolve issues, but cannot guarantee third-party plugin performance
• •Alternative solutions may be recommended if a plugin becomes unsupported or problematic
• •Client acknowledges that third-party software is subject to its own terms and conditions
• •Additional charges may apply for replacing or rebuilding functionality if plugins fail

• •Our total liability is limited to the amount paid by client for the specific service
• •We are not liable for indirect, consequential, or loss of profit damages
• •We are not responsible for third-party services, platforms, or hosting providers
• •Client is responsible for maintaining backups of their own data and content
• •Nothing in these terms excludes liability for death, personal injury, or fraud

• •Either party may terminate with written notice as specified in the project agreement
• •Upon termination, client must pay for all work completed to date
• •We may terminate immediately for non-payment or breach of these terms
• •Certain clauses (intellectual property, limitation of liability) survive termination

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, please contact us: