Privacy & Cookie Policy
Last updated: 19 February 2026
Introduction
Scream Max Studios Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Information We Collect
We may collect and process the following personal data about you:
Information You Give Us
- •Name, email address, telephone number, and postal address
- •Company name and business information
- •Information provided in contact forms, quotes, or project enquiries
- •Correspondence and communications with us
- •Payment and billing information (processed securely through third-party providers)
Information We Collect Automatically
- •Technical information including IP address, browser type, and operating system
- •Information about your visit, including pages viewed, time spent on pages, and navigation paths
- •Device information and unique device identifiers
- •Location data (with your consent)
How We Use Your Information
We use your personal data for the following purposes:
- •To provide our services and fulfil contracts with you
- •To respond to enquiries and provide customer support
- •To process quotes, invoices, and payments
- •To send service-related communications and updates
- •To improve our website and services
- •To comply with legal obligations
- •To protect our rights and prevent fraud
Legal Basis for Processing
We process your personal data on the following legal bases:
Cookie Policy
Our website uses cookies to distinguish you from other users and provide you with a good experience. By continuing to browse the site, you are agreeing to our use of cookies.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences and understand how you use our site.
Types of Cookies We Use
Essential Cookies
These are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as setting your privacy preferences or logging in.
Performance Cookies
These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies
These enable enhanced functionality and personalisation, such as remembering your preferences and choices.
Marketing Cookies
These may be set by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymise it.
Your Rights
Under UK GDPR, you have the following rights:
To exercise any of these rights, please contact us at [email protected]
Third-Party Services
We may share your data with trusted third parties who assist us in operating our business, including:
- •Web hosting and cloud storage providers
- •Payment processors
- •Email service providers
- •Analytics providers (e.g., Google Analytics)
- •Marketing platforms
These third parties are contractually obligated to protect your data and use it only for the purposes we specify.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your data may be transferred to and stored in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.
Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us & Complaints
If you have any questions about this policy or wish to make a complaint, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk
Have Questions About Your Data?
We're here to help. Contact us if you have any questions about how we handle your personal information.