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Help Centre / White Label Partnerships

White Label Partnerships

What if my client wants changes directly from the developer?

All communication runs through you as standard, keeping the white-label arrangement seamless — your clients only ever deal with your agency.

All Communication Still Runs Through You

Even if your client asks to speak with the developer directly, communication continues to run through you as standard — this is core to how the white-label arrangement stays seamless and confidential.

How to Handle This in Practice

If a client pushes for more direct involvement, that's a conversation to have on your side about how you want to manage the relationship — we're happy to support however you decide to handle it, including drafting responses you can pass along in your own words if that's useful.

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